CASE STUDIES & TESTIMONIALS
Summit Contracting
Premier agricultural building contractor in South Dakota & Nebraska
Premier Claims
Public Adjusting firm helping commercial property owners daily to maximize recovery.
greetabl
Wow-worthy gifts made wildly easy
Johnstone Supply
Making it easier for HVACR contractors to do business.
Montag Manufacturing
Manufactures the nation’s leading dry fertilizer application system
MultiMechanics
Software Development
Bulu
Subscription box & ecommerce fulfillment
Bouwen
Bouwen builds, cultivates, and cherishes our companies for the benefit of our people and our communities.
Capital Cigar Lounge
Cigar lounge & cocktail bar
CompanyCam
Visual communication for contractors
EyeCare Specialties
Optometry practice & eyewear
retail with four locations
Ironhide Construction
General contractor specializing in pre-engineered steel buildings
Kana Systems
Software Development
SIRE
Ethanol Producer
White Castle Roofing
Family Owned Roofing Company
TESTIMONIALS
“You really hold us accountable for doing the work, and the results we get are the result of what we put into it. That’s different from just leading us through the program and just taking the check. You’re more like the person who’s more invested in our outcome.”
“I appreciate your energy and your genuine interest in working through this stuff.”
“We would not be where we are today without the structure John’s coaching and our business operating system provide.”
“Another great session. Really amped about our Rocks, more so than ever before. I’ve never seen our team collaborate this way, challenge each other, push us forward.”
“John, we’ve been able to stay focused where we can have the most impact because of the support you’ve given me as my coach and friend.”
“There are leaders, managers, and doers. Before starting to work with John, we were trying to do all three. One of the biggest things we learned from John is “Who Not How”—figure out who can get this done, instead of how to get it done.”
“Though our team gets along really well, it is still nice to have someone guide us.”
“Our coaching calls are such an amazing tool. I would not have gotten there on my own. It’s so helpful for you to hear what I’m saying, then help me find something that’s worked for me in the past and fits my style.”
“John, we’ve been able to stay focused where we can have the most impact because of the support you’ve given me as my coach and friend.”
“John really helps us focus on not getting lost in the weeds outside our core business focus.”
“You are the right level of implementing rules but not being fucking crazy about it. You do a great job, you apply pressure and keep us in line but allow us some flexibility.”
“Now that we have figured out this process, we can grow dramatically by leaps and bounds because we have a purpose.”
“Trying to implement a business operating system without a guide is like trying to be a doctor without getting a medical degree. You cannot practice this discipline without going through the training. You just can’t do it.”
“I make things hard, you make things easy .”
“We accomplish great things every time. We’re stronger as a team. I like the clear expectations. It’s worth every dime we pay you.”
“John Fulwider’s help is 33% of our success.”
“You’re a talented facilitator, I appreciate you.”
“I really think the transparency around our conversations was really good. I respect we can have those conversations, a lot of partners can’t.”
“As a team, we have agreement on our scorecard. With the knowledge that we are all focused on the same thing, that allows each of us as individuals to relax more.”
2021 was an extremely good year filled with an immense amount of challenges. As a team we faced those challenges early, honestly, and well. Dealers told us we’re the best company for how we deal with the issues that come up.”
“I think you’re exceptional. Just in the last six months my level of satisfaction with life has increased 70-80% and it’s a result of little changes we have made in here.”
“What I like most about what you do is pulling us back in, organizing the whole shebang. You simplify that big mess for us. You’re really good at it.”
“This not having to deal with the day to day of our company, and finding significant time to work on visionary opportunities, oh, it’s liberating. It feels like I’m never rushed.”
“A lot of work with a big climb ahead of us, but all (including myself) feel we are headed in the right direction. Thanks for facilitating. You and pinnacle have done wonders for our business and us as individuals.”
“None of this would have been possible without solid business coaching from John, and me deciding that I don’t have to run the company.”
“Thank you again for a session of aloha spirit and smart strategic visioning. I know we will get amazing results from the work we did yesterday with you, John. “
“We have a mountain of things to get done, and a plan for each one. I am super pumped and excited.”
“Thank you again for a session of aloha spirit and smart strategic visioning. I know we will get amazing results from the work we did yesterday with you, John. “
“When we hired John, we hired him to create a self-managing company for myself.”
“Every time I leave one of these quarterly retreats, I feel accomplished and that we’ve gotten away from the perpetual fires.”
“Every time we have these meetings, it gives us a clearer path forward.”
“Thank you for helping us pull all of our convos together and get us focused.”
“I just want to thank you for all you do for us. You simplify it all and get us executing.”
“Great retreat! I can’t believe how much we accomplished. Set rocks, solved problems, and had fun doing it. Thank you John.”
“Thanks for helping us focus. Having someone there to keep our discussions on track helps us get there faster.”
“We’ve set sales shipped records the last four months running, and looks like we’ll push record revenue this year with profits at an all time high. Thank you for all your help with our reorganization and focus!”
“The whole process of coming up with our what and our why was very impressive to me. In the past we haven’t had a fine-tuned idea of our why and our what.”
“Running on a business operating system makes us more attentive to details and quicker to react.”
“As a team, we have agreement on our scorecard. With the knowledge that we are all focused on the same thing, that allows each of us as individuals to relax more.”
“This was our best session to date. John, you are good at your job.”
“I firmly believe we would not have survived the current realities if we had not come together as a team and worked the realities every week.”
“We got a lot of people who want to sprint, we just don’t know which direction to point them.”
“These are good exercises. It’s nice to be facilitated. Otherwise, we’d just sit around.”
“There are lots of fabulous business books. Without a coach it’s just a fabulous business book like all the others. You need a coach to hold you accountable.”
“I always leave these conversations feeling better than when I started.”
“I’m always excited about coming down here and what we leave with!”
“When you read the long-term vision out loud, it gave me chills. I appreciate the flexibility; you were very adaptable. It helped us get where we needed to get.”
“The hospitality here is just exceptional!”
“In the few short months I’ve worked with John, the time he’s given me is frankly amazing. You gave me time to be with my family.”
“It you set a high high goal, some things become unimportant. We’re light years ahead of where we were a year ago.”
“We would have hit a brick wall. It absolutely came at the right time. You’re what we needed.”
“Sometimes I just need a sounding board. You get thoughts flowing for me.”
“It sucks but it’s good. Definitely a lot of things we’ve never talked about before. This is the most we’ve ever worked on the business together, we’ve never done this as a team.”
“Your coaching last time was really effective. I’m more patient, more understanding.”
“The problem with you John is you’ve set the bar so high. You’re so good at what you do.”
“We had a lot of challenges at EyeCare Specialties. John Fulwider guided us to the right decisions to solve each challenge—the dollar investment we made looks tiny next to the growth we’ve achieved. John has a real gift for coaching strong leaders who are decisive and want to grow. Hiring him is a no-brainer.”
“Implementing a business operating system is much more intense than I expected, and I couldn’t imagine doing it without John. We have been growing significantly. I feel like we’re on a rocket ship.”
“Accountability Chart gives you wings.”
“You do a great job of listening, then asking pointed questions that elicit action commitments from us.”
“Doing these rocks is really going to make next year better, easier, and really make more sense. “
“John, I’m grateful for your guidance. It is hard work. I am excited about the journey.”
“It’s nice walking out with the FAST Rock Planner. We’re already rolling. I always enjoy these, coming in and breaking some stuff apart. It’s nice to sit in a room and bounce ideas off each other.”
“I thought I was going to get here and fall asleep. I didn’t know it would be this engaging.”
“Thank you John M. Fulwider for another great session helping us develop our goals and path for continued success. The team always comes out of these meetings recharged and hyper focused.”
“You just bring everything back into focus for me.”
“I think you’re doing an amazing job. We’re consistent with our meetings. We’re on the same page. You put us on the same page.”
“Every time we have a coaching conversation, I level up.”
“You know how you have one of those moments in life that forever changes your trajectory in new, fascinating ways? Just had one of those right now with Dr. John M. Fulwider, Ph.D. , the ultimate simplifier—who dropped mad scholarly experience shares and riffed with me around the data science of delegation. Thank you, John, for your commitment to helping and coaching entrepreneurs towards mastery and excellence!”
“John, just wanted to let you know I’m very thankful for your guidance. I’m always able to reference one of the tools you’ve given us to come up with solutions. You’re greatly appreciated!”
“Thank you John Fulwider for a great retreat. Set rocks, solved problems and had FUN doing it. Grateful to be part of this team!”
“John , you have a great way of making complicated situations very digestible and breaking them down into simple processes.”
“The accountability tools are superb! Just coaching team members to use scorecards and define expectations has been huge. Plus, sometimes I hear your words coming out of my mouth when coaching people. Kind of like when we hear our parents in us!”
“Your ability to spot what it is that really needs to be tackled, and tackle it, is pretty phenomenal. I appreciate you reading between the lines. It’s huge for me.”
“By setting a number of different overlapping Scorecard items, Rocks, weekly meetings, in combination, we are working on the right things to move our company forward.”
“I’ve read more books in the last 18 months since we signed on with John than I have in my entire life. The other day John said, “I’ll send you a book.” I said, “Hold on, I already hit ‘Buy Now.’ When John says a book, I already know it’s good for me.”
“The future’s not optional, being in the future is.”
“If you are in growth mode, Pinnacle and John Fulwider are for you.”
“I have a clearer head right now than I have had in years. For the first time in years, I don’t feel like I’m drowning in a million tasks.”
“This operating system works, but more importantly you as our facilitator works. You help others flourish. You bring out the best in our team. This isn’t something we will outgrow.”
“The best thing about your program is we are focused and on task.”
“Our leadership team would not be where we are at if not for John’s guidance and coaching.”
“I need to bring John around with me. He’s the glue in between my thoughts.”
“You got the conversation started. Everyone’s excited and energized. Having an outside party is just exactly what we needed.”
“You challenged us today and made us uncomfortable. Without getting uncomfortable, we’re not going to grow.”
“I hired you as a coach to coach me, and coaching me is telling me what I do not want to hear sometimes.”
“You pull me out of the weeds and make me think big picture. I need to be out of the weeds more and more.”
“Awesome to see the team working together, challenging each other, and collaborating in a healthy and respectful manner. You did a masterful job leading, setting the boundaries on Accountability Chart and our major project this quarter.”
“This year we set the foundation for growing in the future.”
“You challenged us today and made us uncomfortable. Without getting uncomfortable, we’re not going to grow.”
“One of our Top 5 decisions is to work with you, John Fulwider, and a business operating system. What got us into Oren Klaff’s Braintrust group? It’s because we were able to rapidly build and scale a business because of John Fulwider and his facilitation of our business operating system.”
“Our short conversation has been incredibly impactful. Your walking me through the D.O.S. Conversation helped me realize I need to critically analyze all the different types of recurring meetings on my calendar and decide if they are fully aligned with my overarching goals and
aspirations. The day after we met I canceled a weekly meeting that had been a source of struggle for me.
Now, I can better contribute my strategic talents on an as-needed basis. I also looked at other recurring meetings on my calendar with the same frame of mind that we
spoke about, which was comparing the time invested to a cash-flowing company that I might better spend my time on. This has allowed me to quickly identify which meetings are worth continuing and which are not. Again, thank you for the incredibly enlightening coaching session!
“Though our team gets along really well, it is still nice to have someone guide us.”
“You can’t self-implement a business operating system. It’s like a football game. You can play the game without a coach, but if you want to play the game well and to the team’s fullest potential you need a great coach. Besides, if self-implementing worked well, wouldn’t you already be where you wanted to be at with your business?”
“Since I’ve engaged with John, now we’re talking about more than one business. After the brain exercises he’s given me, all of a sudden there is more time. John can show you that there are things you may not want to do in your business. There is someone who can do those things for you.”
“The strength of a business operating system is clear. It shines a bright light on your strengths and weaknesses.”
“When you buy into it, you see the ridiculous progress we made. I’m amazed how much we have done since the winter.”
“I don’t even honestly know how other companies grow successfully, or become successful, without doing something like this. Having a facilitator to literally just help us stay on point, go from task to task. We also wouldn’t probably tackle these tough questions if we weren’t doing this here.”
Thank you John for all your insight, knowledge, and being able to adapt and pivot to what we needed in this session. I appreciate that. One of my core values is improvise, adapt, and overcome.”
“I’m grateful for you, John, for helping facilitate our discussions. And for helping us with the back and forth, and even the ideas. And I like your recommendations, even though it’s our call.”
“Have you ever hired a personal trainer to improve your fitness? Have you hired a coach to help your child with school work or a sporting activity? Coaches challenge you and make you better. The thought of a business coach may have never crossed your mind. But it should! Thanks to a referral from Mark Ellsworth, CPA, MDC, Summit Contracting has found the coach to make our business healthy. John M. Fulwider pushes us, he challenges us and most importantly he cares about our success. He’s the ideal guide for our climb!”
“John Fulwider, you continue to grow on me. You’re good at your job. Appreciate the way you approach your craft!”
“This quarterly retreat was huge for improving our atmosphere. We’re going to actually be walking the talk instead of talking the talk.”
“What I like is when John’s here to ask the provoking questions.”
“This was such a fun day. Thank you, John! I am fortunate to be a part of this great team.”
“Every time we have these meetings with you John, we have a strong refocus.”
“These meetings are so refreshing. They get us focused back into hit the ground running mode.”
“Your guidance and lessons during one of the most challenging times will have a lasting impact on this company and me personally. I needed to make sure I told you how much I appreciate you.”