CASE STUDIES & TESTIMONIALS

Summit Contracting

Premier agricultural building contractor in South Dakota & Nebraska

Premier Claims

Public Adjusting firm helping commercial property owners daily to maximize recovery.

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Wow-worthy gifts made wildly easy

Johnstone Supply

Making it easier for HVACR contractors to do business.

Montag Manufacturing

Manufactures the nation’s leading dry fertilizer application system

MultiMechanics

Software Development

Bulu

Subscription box & ecommerce fulfillment

Bouwen

Bouwen builds, cultivates, and cherishes our companies for the benefit of our people and our communities.

Capital Cigar Lounge

Cigar lounge & cocktail bar

CompanyCam

Visual communication for contractors

EyeCare Specialties

Optometry practice & eyewear
retail with four locations

Ironhide Construction

General contractor specializing in pre-engineered steel buildings

Kana Systems

Software Development

SIRE

Ethanol Producer

White Castle Roofing

Family Owned Roofing Company

TESTIMONIALS

“You really hold us accountable for doing the work, and the results we get are the result of what we put into it. That’s different from just leading us through the program and just taking the check. You’re more like the person who’s more invested in our outcome.”

Christine Robinson

InnovaPrep

“I appreciate your energy and your genuine interest in working through this stuff.”

Luke Hansen

CompanyCam

“We would not be where we are today without the structure John’s coaching and our business operating system provide.”

Mailani Veney

Kana Systems

“Another great session. Really amped about our Rocks, more so than ever before. I’ve never seen our team collaborate this way, challenge each other, push us forward.”

Chris Burma

Kana Systems

“John, we’ve been able to stay focused where we can have the most impact because of the support you’ve given me as my coach and friend.”

Mailani Veney

Kana Systems

“There are leaders, managers, and doers. Before starting to work with John, we were trying to do all three. One of the biggest things we learned from John is “Who Not How”—figure out who can get this done, instead of how to get it done.”

Tyler Samuelson

Bouwen

“We’re finally putting time into solving issues we’ve been talking about for years.”
Traci Matthew

McKinnis

“Though our team gets along really well, it is still nice to have someone guide us.”

Zoë Scharf

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“Our coaching calls are such an amazing tool. I would not have gotten there on my own. It’s so helpful for you to hear what I’m saying, then help me find something that’s worked for me in the past and fits my style.”

Brittany Wells

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“John, we’ve been able to stay focused where we can have the most impact because of the support you’ve given me as my coach and friend.”

Mailani Veney

Kana Systems

“It’s the most functional meeting I’ve ever been in. I have worked for 3 Fortune 500 companies. We set goals and we were all lied to and left.”
Jared Loudy

White Castle Roofing

“John really helps us focus on not getting lost in the weeds outside our core business focus.”

Anthony Montag

Montag Manufacturing

“You are the right level of implementing rules but not being fucking crazy about it. You do a great job, you apply pressure and keep us in line but allow us some flexibility.”

Paul Jarrett

Bulu

“Now that we have figured out this process, we can grow dramatically by leaps and bounds because we have a purpose.”

Ted Glaser

Summit Lawns

“Trying to implement a business operating system without a guide is like trying to be a doctor without getting a medical degree. You cannot practice this discipline without going through the training. You just can’t do it.”

Tony Goins

Capital Cigar Lounge

“I make things hard, you make things easy .”

Corey Rabenberg

Bouwen

“We accomplish great things every time. We’re stronger as a team. I like the clear expectations. It’s worth every dime we pay you.”

Mailani Veney

Kana Systems

“John Fulwider’s help is 33% of our success.”

Paul Jarrett

Bulu

“You’re a talented facilitator, I appreciate you.”

Luke Hansen

CompanyCam

“I really think the transparency around our conversations was really good. I respect we can have those conversations, a lot of partners can’t.”

Tony Goins

Capital Cigar Lounge

“As a team, we have agreement on our scorecard. With the knowledge that we are all focused on the same thing, that allows each of us as individuals to relax more.”

Mike Jerke

SIRE

2021 was an extremely good year filled with an immense amount of challenges. As a team we faced those challenges early, honestly, and well. Dealers told us we’re the best company for how we deal with the issues that come up.”

Anthony Montag

Montag Manufacturing

“I think you’re exceptional. Just in the last six months my level of satisfaction with life has increased 70-80% and it’s a result of little changes we have made in here.” 

Troy Bridgford

Ironhide Construction

“What I like most about what you do is pulling us back in, organizing the whole shebang. You simplify that big mess for us. You’re really good at it.”

Della Johns

Summit Lawns

“This not having to deal with the day to day of our company, and finding significant time to work on visionary opportunities, oh, it’s liberating. It feels like I’m never rushed.”

Tyler Samuelson

Bouwen

“A lot of work with a big climb ahead of us, but all (including myself) feel we are headed in the right direction. Thanks for facilitating. You and pinnacle have done wonders for our business and us as individuals.”

Jerad Hutchens

Summit Contracting

“None of this would have been possible without solid business coaching from John, and me deciding that I don’t have to run the company.”

Tyler Samuelson

Bouwen

“Thank you again for a session of aloha spirit and smart strategic visioning. I know we will get amazing results from the work we did yesterday with you, John. “

Mailani Veney

Kana Systems

“We have a mountain of things to get done, and a plan for each one. I am super pumped and excited.”

Ted Glaser

Summit Lawns

“Thank you again for a session of aloha spirit and smart strategic visioning. I know we will get amazing results from the work we did yesterday with you, John. “

Mailani Veney

Kana Systems

“When we hired John, we hired him to create a self-managing company for myself.”

Tyler Samuelson

Bouwen

“Every time I leave one of these quarterly retreats, I feel accomplished and that we’ve gotten away from the perpetual fires.”

Nick Tarlowski

Summit Lawns

“Every time we have these meetings, it gives us a clearer path forward.”

Lane Sanderson

Summit Contracting

“Thank you for helping us pull all of our convos together and get us focused.”

Wendy Dale

Johnstone Supply #002

“I just want to thank you for all you do for us. You simplify it all and get us executing.”

Rukhsora Rakhmatova

Super Disptach

“Great retreat! I can’t believe how much we accomplished. Set rocks, solved problems, and had fun doing it. Thank you John.”

Abby Storm

Bouwen

“Thanks for helping us focus. Having someone there to keep our discussions on track helps us get there faster.”

Tyler Samuelson

Bouwen

“We are four times bigger than when we started with John.”
Ted Glaser

Summit Lawns

“The whole process of coming up with our what and our why was very impressive to me. In the past we haven’t had a fine-tuned idea of our why and our what.”

William Montag

Montag Manufacturing

“Running on a business operating system makes us more attentive to details and quicker to react.”

Anthony Montag

Montag Manufacturing

“As a team, we have agreement on our scorecard. With the knowledge that we are all focused on the same thing, that allows each of us as individuals to relax more.”

Mike Jerke

SIRE

“Before we started working with John, everyone was marching to their own drumbeat. We realize that we can collectively make a bigger impact marching in the same direction.”
Traci Matthew

McKinnis

“This was our best session to date. John, you are good at your job.”

Paul Jarrett

Bulu Group

“I firmly believe we would not have survived the current realities if we had not come together as a team and worked the realities every week.”

Anthony Montag

Montag Manufacturing

“We got a lot of people who want to sprint, we just don’t know which direction to point them.”

Jared Loudy

White Castle Roofing

“These are good exercises. It’s nice to be facilitated. Otherwise, we’d just sit around.”

Luke Hansen

CompanyCam

“There are lots of fabulous business books. Without a coach it’s just a fabulous business book like all the others. You need a coach to hold you accountable.”

Anthony Montag

Montag Manufacturing

“I always leave these conversations feeling better than when I started.”

Jeromie Luginbill

Integrated Behavioral Health Services

“We love the weekly meetings. They bring the Leadership Team together. We never did that in the past. There wasn’t a big-picture meeting to bring it all together.”
Traci Matthew

McKinnis

“I’m always excited about coming down here and what we leave with!”

Jerad Hutchens

Summit Contracting

“When you read the long-term vision out loud, it gave me chills. I appreciate the flexibility; you were very adaptable. It helped us get where we needed to get.”

Carissa Castro

MultiMechanics

“The hospitality here is just exceptional!”

Zoë Scharf

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“In the few short months I’ve worked with John, the time he’s given me is frankly amazing. You gave me time to be with my family.”

Tyler Samuelson

Bouwen

“It you set a high high goal, some things become unimportant. We’re light years ahead of where we were a year ago.”

Tami Holley

Paraclipse

“We would have hit a brick wall. It absolutely came at the right time. You’re what we needed.”

Carissa Castro

MultiMechanics

“Sometimes I just need a sounding board. You get thoughts flowing for me.”

Abby Storm

Bouwen

“It sucks but it’s good. Definitely a lot of things we’ve never talked about before. This is the most we’ve ever worked on the business together, we’ve never done this as a team.” 

Leandro Castro

MultiMechanics

“Your coaching last time was really effective. I’m more patient, more understanding.”

Corey Rabenberg

Bouwen

“The problem with you John is you’ve set the bar so high. You’re so good at what you do.” 

Mailani Veney

Kana Systems

“We had a lot of challenges at EyeCare Specialties. John Fulwider guided us to the right decisions to solve each challenge—the dollar investment we made looks tiny next to the growth we’ve achieved. John has a real gift for coaching strong leaders who are decisive and want to grow. Hiring him is a no-brainer.” 

Dr. Brian Brightman

EyeCare Specialities

“Implementing a business operating system is much more intense than I expected, and I couldn’t imagine doing it without John. We have been growing significantly. I feel like we’re on a rocket ship.”

Leandro Castro

MultiMechanics

“Accountability Chart gives you wings.”

Luke Hansen

CompanyCam

“You do a great job of listening, then asking pointed questions that elicit action commitments from us.”

Mailani Veney

Kana Systems

“Doing these rocks is really going to make next year better, easier, and really make more sense. “

Della Johns

Summit Lawns

“John, I’m grateful for your guidance. It is hard work. I am excited about the journey.”

Jeff Waddell

Johnstone Supply #002

“It’s nice walking out with the FAST Rock Planner. We’re already rolling. I always enjoy these, coming in and breaking some stuff apart. It’s nice to sit in a room and bounce ideas off each other.” 

Nick Tarlowski

Summit Lawns

“I thought I was going to get here and fall asleep. I didn’t know it would be this engaging.”

Sarai Milam

Bats to Rats

“Thank you John M. Fulwider for another great session helping us develop our goals and path for continued success. The team always comes out of these meetings recharged and hyper focused.”

Lane Sanderson

Summit Contracting

“You just bring everything back into focus for me.”

Abby Storm

Bouwen

“I think you’re doing an amazing job. We’re consistent with our meetings. We’re on the same page. You put us on the same page.”

Rukhsora Rakhmatova

Super Dispatch

“Every time we have a coaching conversation, I level up.”

Tyler Samuelson

Bouwen

“You know how you have one of those moments in life that forever changes your trajectory in new, fascinating ways?  Just had one of those right now with Dr. John M. Fulwider, Ph.D. , the ultimate simplifier—who dropped mad scholarly experience shares and riffed with me around the data science of delegation. Thank you, John, for your commitment to helping and coaching entrepreneurs towards mastery and excellence!”

Emily Morgan

Delegate Solutions

“John, just wanted to let you know I’m very thankful for your guidance. I’m always able to reference one of the tools you’ve given us to come up with solutions. You’re greatly appreciated!”

Corey Rabenberg

Bouwen

“Thank you John Fulwider for a great retreat. Set rocks, solved problems and had FUN doing it. Grateful to be part of this team!”

Stephanie Canfield

Bouwen

“John , you have a great way of making complicated situations very digestible and breaking them down into simple processes.”

Brad Rehfeldt

Bouwen

“Amazing content that shifted my thinking.”
Angela Pointon

11outof11

“By setting a number of different overlapping Scorecard items, Rocks, weekly meetings, in combination, we are working on the right things to move our company forward.”

Mailani Veney

Kana Systems

“I’ve read more books in the last 18 months since we signed on with John than I have in my entire life. The other day John said, “I’ll send you a book.” I said, “Hold on, I already hit ‘Buy Now.’ When John says a book, I already know it’s good for me.”

Tyler Samuelson

Bouwen

“The future’s not optional, being in the future is.”

Jared Loudy

White Castle Roofing

“If you are in growth mode, Pinnacle and John Fulwider are for you.”

Tony Goins

Capital Cigar Lounge

“I have a clearer head right now than I have had in years. For the first time in years, I don’t feel like I’m drowning in a million tasks.”

Zoë Scharf

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“I trust what you say significantly.”
Ted Glaser

Summit Lawns

“This operating system works, but more importantly you as our facilitator works. You help others flourish. You bring out the best in our team. This isn’t something we will outgrow.”

Mailani Veney

Kana Systems

“The best thing about your program is we are focused and on task.”

Dennis Metz

Brehmer Manufacturing

“Our leadership team would not be where we are at if not for John’s guidance and coaching.”

Mike Jerke

SIRE

“I need to bring John around with me. He’s the glue in between my thoughts.” 

Paul Jarrett

Bulu

“You got the conversation started. Everyone’s excited and energized. Having an outside party is just exactly what we needed.”

Doug Huffaker

Wilson Case

“You challenged us today and made us uncomfortable. Without getting uncomfortable, we’re not going to grow.”

Corey Rabenberg

Summit Contracting

“I hired you as a coach to coach me, and coaching me is telling me what I do not want to hear sometimes.”

Ted Glaser

Summit Lawns

“You pull me out of the weeds and make me think big picture. I need to be out of the weeds more and more.”

Jake Hansen

White Castle Roofing

“Awesome to see the team working together, challenging each other, and collaborating in a healthy and respectful manner. You did a masterful job leading, setting the boundaries on Accountability Chart and our major project this quarter.”

Mailani Veney

Kana Systems

“This year we set the foundation for growing in the future.”

Pat Beans

Paraclipse

“You challenged us today and made us uncomfortable. Without getting uncomfortable, we’re not going to grow.”

Corey Rabenberg

Bouwen

“One of our Top 5 decisions is to work with you, John Fulwider, and a business operating system. What got us into Oren Klaff’s Braintrust group? It’s because we were able to rapidly build and scale a business because of John Fulwider and his facilitation of our business operating system.”

Mailani Veney

Kana Systems

“Our short conversation has been incredibly impactful. Your walking me through the D.O.S. Conversation helped me realize I need to critically analyze all the different types of recurring meetings on my calendar and decide if they are fully aligned with my overarching goals and
aspirations. The day after we met I canceled a weekly meeting that had been a source of struggle for me.
Now, I can better contribute my strategic talents on an as-needed basis.  I also looked at other recurring meetings on my calendar with the same frame of mind that we
spoke about, which was comparing the time invested to a cash-flowing company that I might better spend my time on. This has allowed me to quickly identify which meetings are worth continuing and which are not. Again, thank you for the incredibly enlightening coaching session!

Paul Dworianyn

Founder, Awesome Dynamic

“Though our team gets along really well, it is still nice to have someone guide us.”

Zoë Scharf

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“You can’t self-implement a business operating system. It’s like a football game. You can play the game without a coach, but if you want to play the game well and to the team’s fullest potential you need a great coach. Besides, if self-implementing worked well, wouldn’t you already be where you wanted to be at with your business?”

Anthony Montag

Montag Manufacturing

“Since I’ve engaged with John, now we’re talking about more than one business. After the brain exercises he’s given me, all of a sudden there is more time. John can show you that there are things you may not want to do in your business. There is someone who can do those things for you.”

Tyler Samuelson

Bouwen

“The strength of a business operating system is clear. It shines a bright light on your strengths and weaknesses.”

Rebecca Montag

Montag Manufacturing

“When you buy into it, you see the ridiculous progress we made. I’m amazed how much we have done since the winter.”

Nick Tarlowski

Summit Lawns

“I don’t even honestly know how other companies grow successfully, or become successful, without doing something like this. Having a facilitator to literally just help us stay on point, go from task to task. We also wouldn’t probably tackle these tough questions if we weren’t doing this here.”

Tyler Samuelson

Bouwen

Thank you John for all your insight, knowledge, and being able to adapt and pivot to what we needed in this session. I appreciate that. One of my core values is improvise, adapt, and overcome.”

Daine Patton

Bats to Rats

“I’m grateful for you, John, for helping facilitate our discussions. And for helping us with the back and forth, and even the ideas. And I like your recommendations, even though it’s our call.”

Jeff Waddell

Johnstone Supply #002

“Have you ever hired a personal trainer to improve your fitness? Have you hired a coach to help your child with school work or a sporting activity? Coaches challenge you and make you better. The thought of a business coach may have never crossed your mind. But it should! Thanks to a referral from Mark Ellsworth, CPA, MDC, Summit Contracting has found the coach to make our business healthy. John M. Fulwider pushes us, he challenges us and most importantly he cares about our success. He’s the ideal guide for our climb!”

Corey Rabenberg

Bouwen

“John Fulwider, you continue to grow on me. You’re good at your job. Appreciate the way you approach your craft!”

Bek Abdullayev

Super Dispatch

“This quarterly retreat was huge for improving our atmosphere. We’re going to actually be walking the talk instead of talking the talk.”

Della Johns

Summit Lawns

“What I like is when John’s here to ask the provoking questions.”

John Southwick

Summit Contracting

“This was such a fun day. Thank you, John! I am fortunate to be a part of this great team.”

Elli Burmeister

Bouwen

“Every time we have these meetings with you John, we have a strong refocus.”

Kelly Stroh-Heath

Bouwen

“I find your personality lovely. I appreciate that you’re grounded. Very different in this space. As soon as you stepped on the Zoom, I got the impression that you really care about people.”
Angela Pointon

11outof11

“These meetings are so refreshing. They get us focused back into hit the ground running mode.”

Abby Storm

Bouwen